Huize Surges Ahead: Q2 2026 Earnings Call Highlights Growth, Efficiency, and Innovation
At the recent earnings conference call for Huize, the company celebrated its 20th anniversary amidst a backdrop of significant industry changes. Founded in 2006, Huize has witnessed the insurance sector evolve from traditional channel dominance to digitalization and professionalization.
In this context, the company's founder and CEO, Mr. Cunjun Ma, emphasized the importance of product innovation, customer engagement, and operating efficiency as sources of competitive differentiation. Amidst a low-interest-rate environment and shifting demographics driving sustained demand for long-term savings, retirement planning, and health protection, Huize has leveraged its accumulated capabilities to unlock new growth opportunities.
The company's performance in the first half of 2026 was nothing short of impressive. The total premium facilitated on Huize's platform reached RMB 4.2 billion, representing a 30% year-over-year increase and setting a new all-time high. First-year premiums (FYP) jumped by 49%, reaching RMB 2.76 billion. Concurrently, the company achieved revenue of RMB 720 million, as its business continued to scale.
Huize's transition towards an AI-native organization has been integral to these achievements. The embedding of AI in internal operations and core workflows has led to significant improvements in organizational efficiency and operating capabilities. As a result, net profit attributable to common shareholders surged to RMB 25.3 million, marking another milestone in the company's financial performance.
A key driver behind Huize's success lies in its customer-centric approach. The platform added approximately 798,000 new customers during the first half of 2026, bringing the cumulative number of insurance clients served to around 13.1 million as of June 30th. Notably, the average age of customers purchasing long-term insurance products was 35.3 years, with 62.5% coming from Tier 2 cities and above.
The company's use of AI has also enabled it to further deepen customer engagement. Huize's AI financial planning agents can generate personalized family insurance plans based on each customer's profile and protection needs. The significant growth in the number of customers receiving these reports, at a rate of 45%, indicates a substantial increase in the depth and efficiency of service provided by AI.
In conclusion, Huize's Q2 2026 earnings call provided a clear demonstration of the company's ability to navigate industry changes while capitalizing on growth opportunities. The successful integration of technology, customer-centricity, and innovative approaches has solidified Huize's position as a leader in the insurance sector.
